Serenity Ability recognises the trust you place in us when you share your personal information. We are an NDIS provider operating throughout Australia, and we treat the data you give us with the seriousness it deserves.

We collect only what matters for your care. Your name, contact details, medical history, and other information relevant to your needs help us coordinate your support properly. We use this information to communicate with you about your services, manage our day-to-day operations, and continually refine how we deliver care.

When your information must be shared, it goes only where necessary for your care or where Australian law demands it. Any organisations we partner with must meet our privacy standards and keep your details confidential. We do not sell your data, and we do not share it with external parties for their own benefit. Your information remains secure with us and with trusted partners bound by legal obligations.

You hold the right to access what we hold about you and to request corrections if something is wrong. Should you have concerns about how we manage your privacy, contact us directly and we will respond with transparency. Serenity Ability operates in full compliance with the Australian Privacy Principles and regularly reviews our practices to maintain the highest standards of data protection.